All orders are processed and shipped within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
We offer $10 flat rate shipping to the United States.
We also offer free shipping for orders over $75.
In-store pickup
You can skip the shipping fees with free local pickup at Sterling Avenue, 1433 W Whittaker, Salem, IL 62881. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 3 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are during normal store hours.
Tuesday-Friday 10am – 5:30pm
Saturday 10am – 2pm
Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hell[email protected] with your name and order number, and we will look into it for you.
